Customer Support & Aftercare
We're Here to Help — Before & After Your Purchase
At The Business End Online, our service doesn't end when your order arrives.
Whether you're purchasing software, a laptop, computer components or accessories, we're here to help make your buying experience straightforward.
- Pre-Purchase Advice – Questions about compatibility or product suitability? Contact us before ordering.
- Installation Guidance – Clear instructions and installation assistance for applicable software purchases.
- Technical Support – Help with product-related queries, software installation and activation issues.
- After-Sales Assistance – Support with order enquiries, returns and warranty matters.
Buy With Confidence
Reliable products, straightforward advice and customer support from start to finish.
Lenovo IdeaPad Flex 5 14" 2-in-1 Touchscreen Laptop
Intel Core i5 12th Gen | 8GB RAM | 256GB SSD | Windows 11 Pro | Office 2024 Professional Plus
GRADE A CONDITION | 12-MONTH WARRANTY | CHARGER INCLUDED
A stylish, versatile Lenovo IdeaPad Flex 5 laptop combining excellent everyday performance with the flexibility of a 360° touchscreen design.
Powered by a 12th-generation Intel Core i5 processor, this laptop is ideal for business, home working, studying, video calls, internet browsing and everyday productivity.
With Windows 11 Pro and Microsoft Office 2024 Professional Plus included, it's a complete computing package ready for work or home use.
Key Features
-
Intel Core i5-1235U – Powerful 10-core processor with speeds up to 4.4GHz
-
14" Full HD+ Touchscreen – Sharp 1920 x 1200 IPS display
-
360° Convertible Design – Use as a laptop, tablet, tent or presentation display
-
8GB RAM – Smooth everyday multitasking
-
256GB NVMe SSD – Fast startup, loading and file access
-
Intel Iris Xe Graphics – Ideal for everyday multimedia and productivity
-
Windows 11 Pro – Installed
-
Microsoft Office 2024 Professional Plus – Included
-
Stone Blue Finish – Attractive blue-grey aluminium lid
-
Wi-Fi 6 & Bluetooth – Modern wireless connectivity
-
Full HD Webcam – Built-in privacy shutter
-
Fingerprint Reader – Convenient sign-in
-
Dolby Audio – Stereo speakers
Technical Specifications
Brand: Lenovo
Model: IdeaPad Flex 5 14IAU7
Manufacturer Part Number: 82R7008KUK
Processor: Intel Core i5-1235U, 12th Generation
Processor Cores: 10 cores / 12 threads
Maximum Processor Speed: 4.4GHz
Memory: 8GB LPDDR4x RAM
Storage: 256GB PCIe NVMe SSD
Screen Size: 14 inches
Display Resolution: 1920 x 1200 WUXGA
Display Type: IPS Touchscreen, 300 nits
Graphics: Integrated Intel Iris Xe
Operating System: Windows 11 Pro
Office Software: Microsoft Office 2024 Professional Plus
Colour: Stone Blue / Blue-Grey
Weight: Approximately 1.5kg
Manufacturing Date: 21 August 2024
Connectivity & Ports
-
2 x USB-A 3.2
-
1 x Thunderbolt 4 / USB-C
-
1 x HDMI
-
SD memory card reader
-
3.5mm headphone/microphone connection
-
Wi-Fi 6
-
Bluetooth
-
Built-in webcam and microphone
Microsoft Office 2024 Professional Plus Included
The laptop also comes with Microsoft Office 2024 Professional Plus, providing a comprehensive suite of desktop productivity applications.
Includes:
-
Microsoft Word 2024
-
Microsoft Excel 2024
-
Microsoft PowerPoint 2024
-
Microsoft Outlook 2024
-
Microsoft Access 2024
-
Microsoft OneNote
A complete office productivity package without a recurring Microsoft 365 subscription.
Condition – Grade A
This laptop is in excellent Grade A cosmetic condition, with minimal signs of previous use.
There is one extremely faint, small scratch on the outer lid, highlighted in the listing photographs. The mark is so slight that it is difficult to capture clearly on camera.
Please examine the photographs for an accurate representation of the laptop's condition.
What's Included?
-
Lenovo IdeaPad Flex 5 14" Laptop
-
Windows 11 Pro installed
-
Microsoft Office 2024 Professional Plus
-
Compatible power charger and cable
-
Protective packaging in a plain brown box
-
Battery Health: Like New
-
12-month warranty
Please note: Supplied in a plain brown box rather than original Lenovo retail packaging.
12-Month Warranty & Support
For additional peace of mind, this laptop includes a 12-month seller warranty covering hardware faults arising under normal use.
Our team can also provide practical assistance with Windows setup and software installation or activation issues.
Accidental damage, misuse and normal cosmetic wear are not covered by the warranty. Your statutory consumer rights remain unaffected.
Why Buy From Us?
We specialise in computers, software and IT products, offering clear product descriptions, practical after-sales assistance and reliable UK dispatch.
A premium Lenovo convertible touchscreen laptop with Windows 11 Pro, Office 2024 Professional Plus and a full 12-month warranty – an excellent choice for work, study and everyday computing.
Shipping & Delivery
Fast, Secure UK & International Shipping
At The Business End Online, we aim to process and dispatch orders promptly, ensuring your purchases arrive safely and securely.
UK Delivery
- Orders are carefully packaged and dispatched using appropriate delivery services.
- Available shipping options, estimated delivery times and costs are displayed at checkout.
- Tracking information is provided where available.
International Delivery
- We ship worldwide to supported destinations.
- Delivery times vary depending on your location and the shipping service selected.
- International orders may be subject to customs duties, taxes or import charges.
Digital Products
- Where digital delivery is offered, software licences and installation instructions are supplied electronically.
- Delivery arrangements are specified on the individual product listing.
Need Assistance?
Our customer support team is available to help with shipping enquiries, delivery updates and order-related questions.
Returns & Warranty
Shop With Confidence
At The Business End Online, customer satisfaction and reliable after-sales support are important to us.
Returns
- Eligible consumer purchases can be returned within 14 days of delivery, subject to applicable cancellation rights.
- Please contact us before returning an item so we can provide the appropriate instructions.
- Items should be returned complete, with original accessories and packaging where reasonably possible.
- Faulty, damaged or incorrectly supplied products will be handled in accordance with your statutory consumer rights.
Product Warranty
- Products are covered by applicable manufacturer warranties and statutory consumer rights.
- Warranty terms and periods may vary depending on the product.
- If an item develops a fault, please contact us for assistance.
Software & Digital Products
- Software purchases may have specific cancellation conditions, particularly where sealed software has been unsealed or digital content has been supplied with the required consent and acknowledgement.
- Installation and activation assistance is available for software purchased from us.
- Your statutory rights remain unaffected.
Customer Support
If you experience a problem with your purchase, contact The Business End Online with your order details. We'll work with you to resolve the issue as quickly as possible.
RATED "EXCELLENT" 14,000+ 5-STAR REVIEWS
200K+ HAPPY CUSTOMERS
11 Nov - 13 Nov estimated delivery
07 Nov
Order placed
08 Nov - 09 Nov
Dispatched
11 Nov - 13 Nov
Delivered